Terms of Sale.
The main points of our terms and conditions and claims policy. The PDFs below are the documents that govern every sale.
Quotes and Orders
Our terms and conditions apply to every quotation and order acknowledgment from Heidtman Tubular Products, LLC. Terms in a buyer's purchase order that differ from or add to ours don't apply unless an officer of the company agrees to them in writing.
Prices on a quotation can change until we acknowledge a firm order in writing. Taxes, duties and surcharges are extra. Unless the acknowledgment says otherwise, we may ship within 10% over or under the quantity ordered, and an order can't be changed or canceled without our written consent.
Shipping
Unless the acknowledgment says otherwise, tube ships F.O.B. our Erie mill. Risk of loss passes when the tube is handed to your carrier, and damage in transit is claimed with the carrier. We can arrange freight for you on request. Orders set for pickup that aren't picked up within 30 days may be shipped at your expense and invoiced.
Payment
Invoices are due in 30 days unless we agree otherwise in writing. Late payments may carry interest of 1.5% a month or the highest rate the law allows, whichever is less.
Tolerances and Warranty
Unless we agree to something else before the order is acknowledged, the applicable ASTM tolerances apply. We warrant that tube meets the description and specification on the quotation, within normal manufacturing variation. It is the buyer's responsibility to decide whether the specification ordered suits its use.
Tube that won't bend, telescope or accept an ID insertion isn't defective unless that requirement was part of the specification we accepted. Handling marks, light die or roll marks and weld spatter aren't defects.
Claims
Most claims must reach us within 120 days of shipment. Rust claims have shorter limits: 7 days for hot rolled or pickled dry, 30 days for pickled and oiled, 60 days for white rust and 180 days for red rust on galvanized and painted tube. Note wet or damaged material on the bill of lading and claim it with the carrier.
Don't return, scrap, repair or alter tube you plan to claim without our written authorization; we may ask to see it at your plant. A valid claim is credited at the purchase price, less scrap credit. What to send with a claim.
Using This Website
The calculators on this site give estimates for planning and learning. They are not a quote; weights, bundle counts and section properties on an order are set by the specification and our acknowledgment.